Are Ford Explorers reliable? The honest answer from our team at Duncan Suzuki in Pulaski, VA is that Ford Explorer reliability depends heavily on the model year. Some years have clean federal records and make smart used buys, while others carry a long list of recalls and owner complaints that every shopper should know about before signing.
The Explorer has been one of America's best-selling SUVs for decades, which means there are plenty of used ones on the market around Pulaski, Christiansburg, and Wytheville. That popularity is a double-edged sword: there are great examples out there, but there are also Explorers from problem years that look just as shiny on the lot. This guide walks through Ford Explorer reliability by year, using public NHTSA (National Highway Traffic Safety Administration) complaint and recall data, so you can tell the difference. When you're ready, our used Ford inventory is a good place to start.
Key Highlight
Federal complaint data points to the 2008–2010, 2019, and 2023-and-newer Ford Explorer as the strongest used picks, while the 2011 and 2013–2017 models and the redesigned 2020 Explorer are the Ford Explorer years to avoid or inspect very carefully.
Below, we break down each generation, the most common Ford Explorer problems by year, what the major recalls cover, and a simple checklist for shopping a used Explorer in Southwest Virginia. We'll also explain how to confirm that recall repairs were completed on the exact vehicle you're considering, because the model year only tells part of the story.
Key Takeaways
- Ford Explorer reliability varies widely by year; the 2008–2010 models have the cleanest NHTSA complaint records of any years with enough time on the road to judge
- The fifth-generation Explorer (2011–2019) improved steadily, and 2019 is the standout year of that generation
- The 2011 and 2013–2017 Explorers are the main years to avoid, driven by steering complaints, rear suspension toe link recalls, and trim detachment recalls
- The redesigned 2020 Explorer had an unusually high number of launch-year recalls; 2023 and newer models show far fewer problems
- Always run the VIN through NHTSA's recall lookup and ask for service records before buying any used Explorer
- Duncan Suzuki in Pulaski inspects every used vehicle and can help you compare Explorer years side by side
Ford Explorer Reliability by Year: Generation Overview
To understand Ford Explorer reliability, it helps to know which generation you're looking at. Each generation uses a different platform, different engines, and different technology, so the problems that show up in one generation usually don't carry over to the next. Most used Explorers for sale today fall into the fourth, fifth, or sixth generation.
The fourth generation (2006–2010) was the last body-on-frame Explorer, built like a traditional truck-based SUV. The fifth generation (2011–2019) switched to a car-based unibody platform with a big jump in fuel economy and comfort, but also more complex electronics. The sixth generation (2020–present) moved to a new rear-wheel-drive-based platform with a 10-speed automatic transmission and turbocharged EcoBoost engines.
4th Gen (2006–2010)
Body-on-frame / V6 and V8 engines / Traditional SUV feel / Cleanest complaint record of the recent generations, especially 2008–2010
5th Gen (2011–2019)
Unibody crossover / V6 and EcoBoost engines / Three rows / Most complaints in early and mid years, much better by 2019
6th Gen (2020–Present)
Rear-drive-based platform / 10-speed automatic / EcoBoost engines / Rough 2020 launch, steady improvement since
Keep in mind that a well-maintained Explorer from a "caution" year can be a better buy than a neglected one from a "best" year. Mileage, service history, and whether recalls were completed matter just as much as the model year. That's why our team at Duncan Suzuki looks at the whole picture, not just the year on the title.
The sixth-generation Explorer arrived for 2020 with a new rear-drive-based platform. Photo: Kevauto, Wikimedia Commons, CC BY-SA 4.0
Ford Explorer Years to Avoid
Based on NHTSA owner complaints and recall campaigns, the Ford Explorer years to avoid are the 2011, 2013, 2014, 2015, 2016, 2017, and 2020 models. These years carry the highest severity-weighted complaint rates in the Explorer's recent history. That doesn't mean every one of these vehicles is a bad truck, but it does mean you should inspect them closely and confirm every recall repair has been done.
| Model Year | Verdict | Main Concerns |
|---|---|---|
| 2008–2010 | Best | Cleanest federal complaint record among older Explorers |
| 2011 | Avoid | First-year redesign, steering complaints, toe link recalls |
| 2012 | Caution | Same platform issues as 2011, fewer complaints |
| 2013–2017 | Avoid | Power steering failures, rear suspension toe links, pillar trim, exhaust odor complaints |
| 2018 | Caution | Improved, but some transmission complaints |
| 2019 | Solid | Best year of the fifth generation |
| 2020 | Avoid | Launch-year redesign with a very high number of recalls |
| 2021–2022 | Caution | Fewer complaints than 2020, still many recall campaigns |
| 2023 and newer | Solid | Far fewer owner complaints so far |
Why Are the 2011–2017 Ford Explorers on the Avoid List?
The fifth-generation Explorer's most-reported problem area is steering. Owners of 2011–2019 models have filed thousands of complaints about the electric power steering suddenly failing or becoming stiff, and Ford issued a recall for an intermittent connection in the power steering gear on early models. The rear suspension toe links on 2011–2017 Explorers were the subject of several recalls because they can fracture, and road salt can make the problem worse, which matters here in the New River Valley where our roads see plenty of winter treatment. Recalls have also covered A-pillar and B-pillar trim that can come loose. Many 2011–2017 owners reported exhaust odors inside the cabin as well, and Ford offered repairs to address that concern.
What Went Wrong With the 2020 Ford Explorer?
The 2020 Explorer was an all-new design, and like many first-year redesigns, it launched with growing pains. It has more recall campaigns on NHTSA's record than any other recent Explorer year, covering items from suspension and electrical components to transmission behavior. Owners of 2018–2021 Explorers have also filed complaints about the 10-speed automatic transmission shifting harshly or failing. Most of these recalls have repair remedies, so a 2020 that has had all of its recall work completed is a much safer bet than one that hasn't. Call us at (540) 440-5859 if you'd like help checking a specific VIN.
Best Years for Ford Explorer Reliability at Duncan Suzuki
If you're shopping for the most reliable Ford Explorer years, three groups stand out in the federal data. The 2008, 2009, and 2010 Explorers have the cleanest complaint records among models with enough time on the road to judge fairly. The 2019 Explorer is the best year of the fifth generation, after Ford worked through many of the platform's early problems. And the 2023-and-newer Explorers have logged far fewer owner complaints than the 2020 launch models.
Each of these groups suits a different buyer. A 2008–2010 Explorer is an affordable, truck-like SUV for drivers who want a simple V6 or V8 and don't need the latest tech, though these models are now older and higher in mileage. A 2019 offers the modern three-row crossover layout, SYNC 3 infotainment, and a lower price than newer models. A 2023 or newer gets you the current design with fewer known issues, at a higher price point. Browse our used Ford Explorer inventory to see which years we currently have.
Is the 2019 Ford Explorer a Good Used Buy?
Yes, the 2019 Ford Explorer is one of the better used choices. It was the last year of the fifth generation, so it benefits from years of running updates and has a much lower complaint rate than the 2013–2017 models. It still shares the generation's platform, so you should confirm that steering, suspension toe link, and trim recalls that apply to it have been completed. For buyers who want a three-row SUV at a reasonable price, a well-maintained 2019 is a strong option.
Are Newer Ford Explorers More Reliable?
Generally, yes. The 2023 and newer Explorers show far fewer owner complaints than the 2020–2022 models, which suggests Ford resolved many of the redesign's early problems. Newer models do have less time on the road, so their record is still being written. If you're considering one, check whether any of the original factory warranty remains, since that adds peace of mind on a newer used SUV.
The 2016–2019 fifth-generation Explorer brought SYNC 3 and a refreshed look; 2019 is the best year of the generation. Photo: Glide08, Wikimedia Commons, CC BY-SA 4.0
Common Ford Explorer Problems and What They Cost to Fix
Knowing the most common Ford Explorer problems helps you ask the right questions on a test drive. According to NHTSA data, the most-reported problem areas on the Explorer are steering, body, and transmission. Here's what to watch for and how to spot trouble before you buy.
Power Steering Failure
Owners of 2011–2019 Explorers have reported the power steering suddenly cutting out or becoming very heavy, often with a warning on the dash. On a test drive, turn the wheel lock to lock in a parking lot and pay attention to any notchy feel, warning lights, or sudden changes in effort. Replacing a steering gear is an expensive repair, so a pre-purchase inspection is worth it on these years.
Rear Suspension Toe Links
Ford recalled many 2011–2017 Explorers because the rear suspension toe links can fracture. A broken toe link can affect steering and handling. Ask for proof that the recall was completed, and listen for clunks from the rear over bumps. Because road salt can corrode the related ball joint, Explorers that spent winters in snowy regions deserve an extra look underneath.
Transmission and Engine Concerns
Owners of 2018–2021 Explorers have reported harsh shifting and some complete transmission failures. On older fifth-generation Explorers with the 3.5L V6, the water pump is driven inside the engine, so a leaking pump can be a costly repair; watch for coolant loss or a sweet smell. Ask whether the transmission fluid and coolant have been serviced on schedule. Our service department in Pulaski can inspect these systems for you.
| Problem | Years Most Affected | What to Check |
|---|---|---|
| Power steering failure | 2011–2019 | Warning lights, uneven steering effort |
| Rear toe link fracture | 2011–2017 | Recall completion, rear clunks |
| Pillar trim detachment | 2011–2019 | Loose A- or B-pillar trim, recall status |
| Transmission complaints | 2018–2021 | Harsh shifts, slipping, fluid service history |
How to Shop for a Reliable Used Ford Explorer in Pulaski, VA
The model year narrows your search, but the individual vehicle is what you'll actually drive home. Before you buy any used Explorer, run its 17-digit VIN through NHTSA's free recall lookup at nhtsa.gov/recalls to see whether any recalls are still open. Ford dealers perform recall repairs at no cost, so an open recall isn't a deal-breaker, but you'll want it handled.
Next, ask for service records. Regular oil changes, transmission fluid service, and coolant maintenance go a long way toward a long-lasting Explorer, especially on EcoBoost engines. A vehicle history report will show accidents, title issues, and ownership history. Finally, take a real test drive that includes Southwest Virginia hills and highway speeds on I-81 so you can feel how the transmission and steering behave under load. For more tips, see our used car buying tips.
Ford Explorer vs. Ford Escape Reliability
If you're open to a smaller SUV, the Ford Escape is worth comparing. It's a two-row compact crossover with lower running costs, while the Explorer offers a third row and more towing capability. The Escape has its own best and worst years, which we cover in our Ford Escape reliability by year guide. You can also read our list of the best reliable used Fords to buy for more options across the lineup.
| Buyer Type | Recommended Explorer Years | Why |
|---|---|---|
| Best value three-row SUV | 2019 | Mature fifth-gen design at a used-car price |
| Tight budget, simple mechanicals | 2008–2010 | Clean federal record, truck-based build |
| Newest tech and design | 2023 and newer | Fewest complaints of the current generation |
| Shopping a 2013–2017 or 2020 | Proceed with care | Confirm recalls and get an inspection |
Budget matters too. If you want to compare a used Explorer with other affordable SUVs, our guide to the best used SUVs under $25,000 covers several reliable alternatives. Before you shop, you can get pre-approved online so you know your budget, and value your trade to see what your current vehicle is worth.
Find a Reliable Used Ford Explorer at Duncan Suzuki
At Duncan Suzuki, located at 1001 E Main St, Pulaski, VA 24301, we help drivers from Pulaski, Dublin, Radford, Christiansburg, and across Southwest Virginia find used SUVs they can count on. We're glad to talk through Ford Explorer reliability by year, pull recall information on the vehicles you're considering, and help you compare Explorers side by side with other SUVs on our lot.
Our used SUV inventory changes often, so if we don't have the exact Explorer year you want today, let us know what you're looking for. Our sales team can watch for the right vehicle and reach out when it arrives. You can also schedule service with our team to keep your Explorer running well after you buy.
Have questions about a specific Explorer? Call us at (540) 440-5859, send us a message, or check our hours and directions and stop by. We'll help you find the right used Explorer for your budget and your drive.
Hero photo: 2017 Ford Explorer XLT by Kevauto, Wikimedia Commons, CC BY-SA 4.0.